Customer Services Assistant – National Lottery Heritage Fund

Deadline to apply  Tue, 22 April – link here

This is a hands on customer service role and everything you do will be focused on the customer experience. Day to day, you will be responding to telephone and email enquiries and providing support to a diverse range of applicants and grantees with differing needs.

The ideal candidate will demonstrate exceptional customer service skills, good IT skills and has a track record of using initiative, managing multiple tasks and working in collaboration. They may have experience of working in a similar role or looking to build on existing customer service work experience and taking their personal skills to the next level.

If you would like an informal discussion or have questions about the role, please contact Kay Watson through enquire@heritagefund.org.uk

If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then please apply.

• Applications close on 22 April 2025.
• Interviews are expected to take place on 7 May 2025.